We at VFS Global delight in serving you, in keeping with your status as gentlemen and ladies who value time and seek luxury & convenience.
We have ensured that all your needs - before, during and even after you submit your Visa - is looked after with personalised care and great attention to detail.
We offer you a choice of our Platinum Lounge experience or the Home Service. Should you choose the Home Service, a team of professionally trained staff will visit you at your location of choice on the appointment date and time to collect your entire application and enrol your biometrics. This service is at your disposal twice during your membership period or it could be used by two persons during a single visit.
Should you opt for the Platinum Lounge experience, a chauffeur will be at your service to pick you, and drop you back to the location of your choice. In our Platinum Lounge at the Visa Application Centre our specially appointed Relationship Managers will take care of all your requirements as you unwind with your coffee or even have a little bite to eat!
It is also our pleasure to take care of your family’s needs through Family Care; complimentary vouchers for the Premium Lounge and special rates for various services have been provided so that they are as comfortable as you are, at our Visa Application Centres.
Our exclusive Privilege Helpdesk will assist you to clear any doubts that may crop up. Simply call the helpline and trained professionals will handle all your queries from your form-filling processes to booking an appointment.
Lastly, but very importantly, our 24x7 Global Travel SOS Helpline will guide and assist you in case of a crisis, 24x7, across the world. For instance, if you lose your travel documents or need any type of travel related emergency assistance, our SOS Helpline is there for you.
Your other travel needs such as Insurance, Driver’s License or Travel Concierge services, will be easily managed with the help of our partners who will look after your individual requirements, while keeping your comfort and convenience top of the mind!